Brittco Blog

Brittco vs. Free EVV Options: Understanding the True Cost of Downtime

Written by Scott Flowers | July 09, 2025

In the evolving landscape of Ohio Medicaid's Electronic Visit Verification (EVV) mandate, agencies providing Homemaker Personal Care (HPC) services for individuals with intellectual and developmental disabilities (I/DD) are faced with critical choices. While the allure of "free" EVV options might seem appealing, especially for agencies still grappling with the transition from paper-based systems, it's crucial to understand the hidden costs associated with unreliable solutions. 

At Brittco, we recognize the potential overwhelm and frustration that can accompany these significant changes. We're not just another EVV provider; we're your dedicated partner, committed to making this transition seamless and ensuring your agency thrives. Let's delve into why choosing a robust and reliable system like Brittco is a far more cost-effective and stress-free path than opting for a "free" alternative. 

The Hidden Price Tag of "Free" EVV: Downtime and Disruption 

he promise of a no-cost EVV solution can be tempting, but the true cost often manifests in unexpected and disruptive ways. Consider the potential impact of: 

  • System Downtime: What happens when your EVV system goes down? Caregivers can't clock in or out accurately, visit data isn't captured, and your billing grinds to a halt.  
  • Lack of Adequate Support: When issues arise (and they inevitably do), who do you turn to? Being unable to resolve critical errors or get answers to urgent questions, leads to further delays and frustration.
  • Processing Delays: Inefficient or overloaded systems can lead to significant delays in processing visit data and submitting claims. This directly impacts your cash flow and can strain your agency's financial stability.  

Brittco: Reliability, Support, and Seamless Transition – The Clear Advantage 

At Brittco, we understand that your focus needs to be on providing exceptional care, not battling unreliable technology. That's why we've built our EVV system, a key component of our comprehensive time and attendance module, with reliability, robust functionality, and unparalleled support at its core. Here's how Brittco stands head and shoulders above "free" alternatives: 

How Brittco's EVV Works for HPC Services: 

Our system streamlines the EVV process with these easy-to-follow steps: 

  • Unwavering System Stability: Our system is engineered for consistent uptime. We understand that every minute of downtime translates to lost productivity and potential reimbursement delays. You can rely on Brittco to keep your operations running smoothly, without the disruptive outages.
  • Exceptional, Dedicated Support: When you partner with Brittco, you gain access to a responsive and knowledgeable support team committed to your success. We're here to answer your questions, troubleshoot any issues promptly, and guide you through the EVV process every step of the way.
  • Intuitive and Powerful Dashboard: Our modern, highly functional dashboard provides a clear and comprehensive overview of your EVV data. Unlike clunky or confusing interfaces, Brittco's dashboard empowers you with
    • Real-time Data Visibility: See exactly when visit data has been submitted, providing transparency and peace of mind.
    • Proactive Error Identification: Easily identify any errors that need resolution, allowing for swift action and preventing payment delays.
    • Streamlined Error Resolution: Clear guidance on how to resolve errors, expediting the process and ensuring timely payment.
  • Ease of Transition for Paper-Based Agencies: We understand that the shift from paper to electronic systems can feel overwhelming. Brittco is committed to making this transition as smooth and stress-free as possible. Our intuitive interface, coupled with our dedicated support team, provides the guidance and resources you need to confidently embrace EVV. We're here to hold your hand every step of the way. 
  • Integrated Time and Attendance Module: Our EVV functionality is seamlessly integrated within our comprehensive time and attendance module, providing a holistic solution for managing your workforce and ensuring accurate record-keeping.
 

Don't Let "Free" Cost You More in the Long Run 

Choosing an unreliable "free" EVV option can lead to a cascade of issues: lost productivity due to downtime, delayed reimbursements due to errors and lack of support, and increased administrative burden trying to fix a broken system. The true cost of "free" is often far greater than the investment in a robust and supported solution like Brittco. 

Ready for Reliable EVV and Unparalleled Support? 

If your agency is navigating the complexities of the Ohio Medicaid EVV mandate, especially if you're transitioning from paper-based processes, Brittco is your trusted partner. We offer a reliable, user-friendly EVV solution backed by a dedicated support team that is committed to your success. 

Don't let downtime and lack of support jeopardize your agency's financial health and ability to provide quality care. 

Ready to experience the Brittco difference? 

Request A Demo of BrittCo's EVV 

Experience the Brittco difference. Let us show you how our reliable system, intuitive dashboard, and exceptional support can ensure seamless EVV compliance, timely reimbursements, and peace of mind for your agency.