Brittco: Streamlining ICF Operations 

Brittco has emerged as a transformative force in ICF operations. Our software reduces work-related inefficiencies by simplifying complex processes, alleviating administrative burdens, and empowering staff to focus on resident well-being with a high level of service care. Brittco’s care management software improves resource economy, enhances workflow implementation, and shortens reporting times and processing. With its cloud-based capabilities, our solution achieves all these and more without the need for additional equipment.   

Our software suite introduces new benchmarks for operational efficiency.  Navigating the OhioISP is simple and intuitive, a much more efficient output format (PDF report is typically 50% smaller than Salesforce), custom forms with digital signatures that can be captured remotely, integrated Daily Documentation (click here for a demonstration), and Incident reporting are just a few reasons why so many ICFs are turning to Brittco for their software solution. 

Ohio Individual Service Plan (OISP) and Salesforce 

The Ohio Individual Service Plan is central to ICF operations. It is a dynamic framework that outlines personalized health care services and an individualized program plan for each resident within an ICF.  

The OISP adapts to evolving needs, fostering a holistic approach that supports residents’ growth and well-being. By aligning care plans with individualized services, and resident goals, the OISP becomes a roadmap to a more fulfilling life. 

Navigating the intricacies of ISP processes — from initial assessments to ongoing evaluations — requires precision and efficiency. The State of Ohio offers a solution based on Salesforce to document the OISP.  Despite its effectiveness, many users find the user interface a bit confusing, and the final report is very lengthy due to its inefficient formatting. 

Fortunately, Brittco offers a superior solution. Brittco provides Ohio ICFs with the efficiency and flexibility any care provider could want in a software solution.  

Brittco’s software streamlines every step of the process, ensuring that managing comprehensive support services and implementing ISPs becomes a seamless endeavor.  

With easy-to-execute workflows and intuitive interfaces, ICF staff can dedicate more time to what matters most — delivering exceptional care.

Streamlined Paperwork and Operations 

Brittco’s software simplifies paperwork, ensuring that document creation and management align seamlessly with operational needs. By replacing cumbersome manual processes with intuitive digital interfaces, staff members can devote more time to resident interaction and care delivery. 

Cost Reduction and Increased Efficiency 

Brittco’s solution is more than an innovation; it’s a strategic investment in cost savings and operational efficiency. By automating repetitive tasks and optimizing workflows, ICFs can significantly reduce administrative overhead. The resulting resource allocation enables staff to allocate more time and energy to community events that foster resident growth and well-being. 

Case Study: Successful Implementation 

More and more ICFs are experiencing the game-changing effects created by Brittco’s software. As more ICFs adopt our innovative software solution, the number of success stories continues to grow.  

Here’s one success story proving the real-world effectiveness of Brittco in an Ohio ICF setting.  

“It’s Easy to Use” – McKaylee George of Toward Independence 

McKaylee George is a qualified intellectual disability professional (QIDP) of Toward Independence. As the facility’s QIDP, she’s at the helm of creating and evaluating ISPs. George’s role has been made easier thanks to the ISP functionalities of Brittco.  

According to her, one of the best features of the software was its specificity to ICFs. When she took on the role of QIDP, she encountered a system with a different format. Using Brittco enabled her to use software that catered to ICFs, resulting in forms and workflows tailored specifically to her needs.  

George also highlighted the improvements in doing ISPs. She appreciated how the ISPs came pre-generated with questions that she could choose to incorporate. She was also happy with the various format options and expressed how she loved the drop-down boxes.  

The pre-generated yes/no questions made writing ISPs faster. The improved efficiency enabled her to perform tasks in just minutes instead of spending hours on one ISP.  

With a focus on individual needs, ICFs offer a nurturing and empowering home. 

The Ohio intermediate care facility network comprises some of the state’s most critical components of the healthcare infrastructure. These facilities create an inclusive environment where individuals within the developmental disabilities service system find a supportive community. In Ohio ICFs, individuals can participate in day programs while also receiving personalized assistance, medical attention, countless opportunities for personal growth, and learning opportunities for independent living skills.  

By offering tailored support and safe community living services, ICFs ensure residents receive the care they require while promoting autonomy and community engagement. These facilities aim to enhance residents’ quality of life by addressing their unique needs. 

These responsibilities are mountainous and place heavy demands on work processes. This point is where a software solution capable of operational streamlining and ISP optimization and customization comes in.